API

Connecting via API
This document describes the process of mapping your products through connectivity. You can access this feature from your Supplier Administration account. ...
How do I find my product IDs in my booking system?
* TrekkSoft/TrekkConnect: Please request your mapping sheet from our B2B team and follow these steps. * FareHarbor: Please request your product IDs from t...
Why couldn’t I connect my reservation system?
There are a few reasons why you might not be able to connect your reservation system: The product is not available in the upstream system. This usually ...
What if my reservation system is not on the list?
Please enter your availability manually. As our API service grows, we’ll add more reservation systems. 
What information can be updated using an API connection?
Availability, reservation, booking, and cancellation are shared via the API. Updates happen once a day for the first 90 days. After this, your products...
How often is my availability updated via the API?
Availability is updated once a day for the first 90 days. After this, your products are updated once a week for the following year. Updates are reflected on...
What happens if I update my availability both manually and using my reservation system?
Information on availability from your API usually overwrites manually entered information so that your schedule is as up-to-date as possible. The only excep...
What happens to dates I manually block out once I connect using an API?
Any dates you have blocked out will be removed after you connect.  Please make sure you block these dates again: 1. Go to your reservation system. 2. ...
How do I manage my API connected products?
You don’t have to. Once the product is connected, the availability is pulled directly from what you set up on your reservation system. To make changes to yo...
Can I use an API if I have seasonal pricing?
Yes, API connected options support seasonal pricing such as spring, summer, or low- vs high-season prices. However, special pricing to distinguish weekday...