Supplier App

What is the GetYourGuide Supplier App?
In order to enable you to give our mutual customers easy access to excellent travel experiences, GetYourGuide developed a Supplier App that allows you to: ...
How do I use the Supplier App?
Log In In order to log in to the app, you need to connect with your Supplier Administration System credentials. Activity Pages Once logged in,...
How do I redeem and scan vouchers with the Supplier App?
The GetYourGuide Supplier App enables you to scan GetYourGuide vouchers, allowing you to: Accept mobile vouchers for all of our mutual customers; and Be ...
How do I share my location with the Supplier App?
As we realised that our customers sometimes face issues to find the meeting point or come late, we have built a feature allowing you to share your location ...
Can suppliers Log-in and support Check-ins simultaneously from different devices ?
Suppliers can log in with different devices at the same time but only using the same Login credentials (email & password). Possible issue: If trying t...
Is it possible to open the app and directly scan any code without having to select the product in the app first ?
Yes It's possible. Selecting the product before is not necessary. 
Can suppliers app scan barcodes that have been issued by the supplier?
The QR code is connected to a ticket number we keep internally. If we have that info to match, it should work.
If supplier doesn’t have any Android system to be able to use the app. How can they scan the codes? Is there any other way of scanning the codes?
1) Validating that the code is valid and a real booking 2) Redeeming the code so it doesn't get used again and we/the supplier can keep track of what ...
Do suppliers receive booking notifications through the app?
Suppliers do not receive any notifications for bookings in the supplier app. The app displays and allows redemption for the current day, it’s not a full m...
Can suppliers cancel or reschedule bookings for no shows or late customers who want to switch to a different time?
The app’s main purpose is to redeem tickets and does not yet have more management capabilities (backlog item for Supply Tools team if the need is strong). D...