How can I change my payment frequency?


You can choose to increase the frequency of your payments from the settings in the supplier administration. 


How often can I receive payments?


You can choose to receive payments once or twice per month. 


What do you need to do?


In order to change the payment frequency, please follow these steps:


  1. Log in here: https://supplier.getyourguide.com

  2. When logged in, go to Account > Settings 

  3. Click on Payment Details (last tab)

  4. Scroll down and click Edit next to Payment Frequency



Once you have clicked Edit, the following box will appear:




5. Select your desired payment frequency: once per month or twice per month.

6. Click Save


Once per month:

Payment is issued on the 5th of every calendar month or the first following business day.


Twice per month:

Payment is issued on the 5th and 20th of every calendar month or the first following business days, respectively. By selecting this option, you consent to GetYourGuide increasing your contractual commission rate by 2 percentage points on subsequent bookings.


Please note: Changes in payment frequency and commission will take effect on the 1st of the upcoming month.


Please note: Any booking that is traveled between the 1st and the 15th of the month will be paid on the 20th of the current month.


E.g. Any traveled booking between the 1st of March and the 15th of March will be paid on the 20th of March.