Contact us by choosing “I have a question regarding API connection” to report any issues. 


Please include the following: 

* tour option ID

* external ID

* affected dates

* booking reference numbers. 


Be as detailed as possible when describing the issue. Examples are:

* Reservation problem, unable to add to cart

* Availability is not displaying correctly

* Product is online but not bookable

We appreciate your help and understanding, and our team will try to resolve the issue as soon as possible.