Please find below a few tips in order to avoid cancellations: 

  • Block your dates or limit your availability if you already know you will have no/limited availability for a tour on a given date 
  • API integration allows real time availability and guarantees the best customer experience. GetYourGuide works with different service providers and encourages you to consider this option as well 
  • Ensure that your meeting point/pick-up information is clear enough
  • Ensure sure that the number of persons is set correctly 

If you have any questions or struggle to honour bookings (especially last minute) please contact our team through the Contact Form.