Cut-off time is the minimum length of time before the tour starts that it is still available to be booked. For example, if a tour begins at 11:00, and its cut-off time is set to 3 hours, it is available to be booked until 8:00. 

Since 40% of our bookings are made last minute, we accept a maximum of 10-hour cut-off time. However, we strongly encourage you to set a cut-off time of 0 to not miss out a single potential customer. 

To set the cut-off time, open a product, go to the 'Options' section. Expand an option and scroll down to Confirmation of Bookings & Cut-off time. Click on edit and select a cut-off time between 0 and 10 hours.