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I Have a Question Before I Sign Up
How can I sell my products on GetYourGuide and sign up?
How much does it cost to use GetYourGuide?
What kind of companies and products are suited for GetYourGuide?
How will I receive my payment?
What is the GetYourGuide cancellation policy?
See all 25 articles
Uploading New Products
How do I upload products?
Uploading Products Step 1: Basic set-up
Uploading Products Step 2: Category
Uploading Products Step 3: General Information
Uploading Products Step 4: Pictures
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Managing My Products
How do I update or extend my availabilities?
How to make your activity successful on GetYourGuide?
Request Change Tool: How to change the text description of my product?
How do I update the details of my products?
Updating your activity successfully
See all 23 articles
Managing My Account
How do I change my email notification settings?
What is the Supplier Reference Number?
How do I increase conversion rate?
How do I download the Daily Booking Report?
What is the cut-off time? How do I change the cut-off times of my tours?
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Payment & Billing
Do we get a receipt for our payments?
Why do we get paid after the tour?
Do we need to invoice GetYourGuide for a payment?
What should I do if I have not received my payments?
Do I have to issue invoices to customers booking through GetYourGuide?
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Connecting via API
How do I find my product IDs in my booking system?
Why couldn’t I connect my reservation system?
What if my reservation system is not on the list?
What information can be updated using an API connection?
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What is the GetYourGuide Supplier App?
How do I use the Supplier App?
How do I redeem and scan vouchers with the Supplier App?
How do I share my location with the Supplier App?
Can suppliers Log-in and support Check-ins simultaneously from different devices ?
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How are my products distributed through GetYourGuide's partner networks?
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