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I Have a Question Before I Sign Up
How much does it cost to use GetYourGuide?
What kind of companies and products are suited for GetYourGuide?
Would I be distributed with all the partners? Can I opt out of one of them?
How long does it take to appear in the different partners?
Can customers ask me questions?
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Uploading New Products
Uploading Products Step 6: Pricing
Uploading Products Step 7: Availability
What is the Product Reference Code?
What are Special Services?
What is Type of Pricing?
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Managing My Products
How do I update or extend my availabilities?
Request Change Tool: How to change the text description of my product?
How many products can I have on GetYourGuide?
Where do I see customer questions and how do I answer them?
What are Options? How do I add Options to a Product?
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Managing Your Account
What is the Supplier Reference Number?
How do I increase conversion rate?
How do I download the Daily Booking Report?
Updating Your Account Details
Adding New Users
Payment & Billing
What is Hyperwallet?
Connecting via API
What happens if I update my availability both manually and using my reservation system?
What happens to dates I manually block out once I connect using an API?
Can I connect a product that has add-ons?
What is the GetYourGuide Supplier App?
How do I use the Supplier App?
How do I redeem and scan vouchers with the Supplier App?
How do I share my location with the Supplier App?
Can suppliers Log-in and support Check-ins simultaneously from different devices ?
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How are my products distributed through GetYourGuide's partner networks?
General Product Conditions
Alternatives to Cancelling/ Reducing Cancellations
Cancelling or Rescheduling a Booking
Creating and Editing Products
Optimising Photos: How to Take Great Photos
Adding Locations to Your Product
See all 8 articles
Log in Issues
Payment Not Received
Connecting Via API
Important Update for June 25th
New Voucher Design
What are we changing?
When will the changes happen?
How will you be affected as a partner?
What about bookings made before June 25th?
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