COVID-19 Updates

We are here for you!
GetYourGuide’s mission is to give the whole world access to incredible experiences.  Even in challenging times, we remain fully committed to that mi...
Access our new content hub for suppliers
We launched our Blog for Suppliers so you can access all of our content and other useful resources in one centralized place.
Cancellation policy for bookings with check-out before 02 July 2020
Our shared concern during these times is for the traveler.   GetYourGuide has proactively put in place a traveler-first cancellation policy given the un...
The latest information on local conditions
GetYourGuide is in constant contact with authorities around the world.  We’ll update our website to accurately reflect whether tours and activities ...
Data and trends we can share with you
During these difficult times, GetYourGuide teams around the world are still working hard for you. We’ll continue to keep you informed on the latest upda...
What you can do now and to be ready for the tourism upswing
Over the past few years, there have been many crises that directly impacted our industry: the 2008 Financial crisis, H1N1 in 2009/10, and the 2015 Paris a...
Making Content Changes to Your Products
In order to help you best maintain your inventory, GetYourGuide has some handy tips:  Blocking out dates Displaying COVID-19 health & safety arra...
Clarity on cancellations and payment policy
Despite the significant impact of COVID-19 to our industry, we want to reassure you that you will receive your payments as usual during this period. Her...
Get support from government assistance programs
During these challenging times, GetYourGuide teams around the world are still working hard for you. We’ll continue to keep you informed and pinpoint opportu...
Results from our survey (08.04.2020)
Thank you for your input in our survey! We will take into account your feedback to better serve your business in these challenging times. You can have ...