This article aims to address common inquiries you may have concerning recent adjustments to transaction fees and related matters. We understand that changes can spark concerns, and our intention here is to offer lucid explanations to help you navigate these updates with confidence.


Q: Why am I suddenly incurring transaction fees?


A: You might have noticed modifications in your recent transactions, specifically pertaining to transaction fees. This change is a direct outcome of our commitment to adhering to the latest legal regulations, including those centered around preventing money laundering. To align with industry norms and regulatory mandates, certain recalibrations to our fee structure have been thoroughly evaluated. It's important to emphasize that these changes are pivotal to ensuring comprehensive compliance and preserving the integrity of our services. 


Q: Why wasn't I informed about these changes earlier?


A: The adjustment in our fee structure has been prompted by the dynamic shifts within the economic landscape. Given the prevailing circumstances, the swift implementation of the revised fee schedule has become imperative to synchronize with the most recent regulatory requisites. 


Q: Is it legally permissible to introduce charges to the existing agreement without seeking my consent?


A: We understand your apprehensions about the modifications to our fee structure. It's important to underscore that these changes are fully compliant with relevant regulations and are designed to foster transparency and collaboration. These legal adjustments have been thoughtfully considered and are intended to be mutually advantageous. 


Q: Can I choose not to participate?


A: We acknowledge that these updates may raise queries or uncertainties for you. Rest assured, we stand by your side to provide support throughout this process. After reviewing the changes, should you find that they do not align with your business requisites, you retain the freedom to opt-out. Opting out will not, in any way, jeopardize the positive rapport we've established. We firmly believe in affording you the autonomy to make decisions that best serve your company's interests.



Illustrative Example of Potential Transfer Fees


It's worth noting that the fees may fluctuate based on variables such as business size, transaction value, account type, geographical location, and currency.


*Incoming International Wire Fees:* Typically hovering around $15 USD if applicable.





We trust that this article has provided you with a comprehensible grasp of recent changes concerning transaction fees and associated aspects.