The sections below outline the current guidelines for the onboarding of new products related to Animal Activities, Slum/Favela Tourism, Sexual Content, and Dark Tourism. Products with these types of activities and/or tour themes will be reviewed and may be deactivated.
If you are concerned that your product may not be approved for activation, you can contact the Supplier Support team for a pre-product creation consultation.
Animal Activities
Not allowed:
- Running with bulls
- Hunting activities (including Whales, Dolphins, etc.)
- Sport or game fishing (fishing for recreational purposes)
- Dog fights
- Bullfighting
- Elephant rides & shows
- Street horse races (for example Palio di Siena)
- Wild cat petting, feeding, selfies
New products that include these activities will be deactivated.
To be reviewed:
- Circuses
- Exotic pet cafes
- Alligator and crocodile parks
- Animal shows/performances
- "Cultural" fishing activities i.e. ice fishing, squid fishing. etc (fishing is only allowed if its purpose is to teach customers how locals feed themselves)
- Camel rides
- Swimming with dolphins or other marine mammals
- Any activity involving wildlife interaction with humans (feeding, petting, cuddles…)
- Non-Accredited zoos and aquariums (must have accreditation from WAZA, AZA, EAZA)
New products that include these activities will be reviewed by internal teams. If concerns about the welfare of animals are identified, the product will be deactivated.
Slum/Favela Tourism
This includes:
- Activities that educate about impoverished and/or disadvantaged communities, past or present (e.g. slums, favelas, townships etc.)
- Activities that highlight the living or working conditions of minors below the age of 18 (e.g. children’s orphanages, schools)
- Activities that promote voluntary missions or "voluntourism"
If the local activity provider cannot guarantee the safety of the tourists and demonstrate a beneficial partnership with the local community the product will be deactivated.
New products that include these activities will be reviewed by internal teams in terms of customer safety and the collaboration between the activity provider and local community leaders. The local activity provider should use only local guides from that community and should highlight community-based social or cultural projects.
If the activity is activated, the informational content of these activities needs to be neutral and respectful.
Sexual Content
- Activities that include sexual content, either directly (if a tour visits or includes an entry to a show club and naked people are displayed) or indirectly (tour through the Reeperbahn at night).
If the activity is activated, the informational content of these activities needs to be very respectful and not condescending.
Dark Tourism
This includes:
- Activities that relate to ongoing wars, political conflicts or international disputes. (e.g. visits to the Korean DMZ)
- Activities that educate about previous human rights abuses, genocides & atrocities (e.g. Auschwitz tours)
- Activities that relate to environmental and/or humanitarian catastrophes (e.g. Chornobyl visits)
- Activities that promote gun ranges
If the activity is activated, the content of this of these activities needs to be neutral and educational (please do not make it sound like a fun activity such as "Enjoy VIP lunch at Auschwitz").