Supplier Support

Managing your account 2

• Updating your account details
• Adding new users

General product conditions 5

• Cancellation policy
• Alternatives to cancelling/reducing cancellations
• Cancelling or rescheduling a booking
• Review policy
• Updating your cut-off time

Creating and editing products 15

• Uploading photos
• Optimizing photos: how to take great photos
• Optimizing products
• Blocking and unblocking dates
• Editing and extending your product’s availability

See all 15 articles

Payment 3

• Invoicing
• Payment not received
• How payments work

Connecting via API 6

• Finding your product ID in the reservation system
• Updating availability using the reservation system
• Creating seasonal pricing using an api
• Connecting via api
• Product not connecting

See all 6 articles

Applying to be a supplier 3

• Who can apply to be a supplier?
• Sending your application
• Necessary documents to be a supplier at GetYourGuide

I have issues logging in 1

• I have forgotten my password

I need assistance with a booking 0