I Have a Question Before I Sign Up

How can I sell my products on GetYourGuide and sign up?
First you need to sign up as a supplier on GetYourGuide. After we have checked your details, we will grant you access to our system so you can start uploadi...
How much does it cost to use GetYourGuide?
It's free to use GetYourGuide. GetYourGuide is only commission based. There are no fixed fees and you only pay a commission fee for bookings that you ...
What kind of companies and products are suited for GetYourGuide?
We are open to all kinds of suppliers of tours, attractions and activities. Our suppliers include end-activity operators, wholesalers and niche aggregator...
How will I receive my payment?
As a supplier you receive payment for your bookings minus the negotiated commission fees on a monthly basis.  The supplier share becomes due at the end of th...
What is the GetYourGuide cancellation policy?
GetyourGuide's standard cancellation policy is the policy we strongly advise you to have in order to perform well on our platform and is the following:...
Would I be distributed with all the partners? Can I opt out of one of them?
Yes, your product will automatically be distributed with all of our partners. If you would like to opt out of a partner, please let your Account Manager kno...
How long does it take to appear in the different partners?
GetYourGuide will give lists automatically to our different partners. All of our distribution partners work a little differently, so there is no standard tim...
What is the commission rate and what does it include? How can I set it up?
When setting commission rates, we take into account your region, the size of your company, and the types of activities you offer. We try to be flexible to b...
What do I need to know about Insurance Policy?
What is an insurance policy? This is the third person liability insurance used in case of an accident during the tour or activity. If you work with a wa...
What is a company registration?
Your company registration is the business license that allows you to run tours legally. All our suppliers are required to have a legal business and thus, we...