Every time you get a new question you will receive an email notification to log in to your profile and answer it. Click on the Questions tab in the left menu and click on the question to expand it. Then you will be able to read and answer the question. You can always answer once to a question. If further action is required please contact our Customer Service Team through the contact form.
Please be aware that we read the questions to see if we can answer them on your behalf first to save you time.