Back to Supplier Administration
How can we help you today?
Enter your search term here...
I Have a Question Before I Sign Up
How can I sell my products on GetYourGuide and sign up?
How much does it cost to use GetYourGuide?
What kind of companies and products are suited for GetYourGuide?
How will I receive my payment?
What is the GetYourGuide cancellation policy?
See all 25 articles
Uploading New Products
How do I upload products?
Uploading Products Step 1: Basic set-up
Uploading Products Step 2: General Information
Uploading Products Step 3: Pictures
Uploading Products Step 4: Bookable Options
See all 28 articles
Managing My Products
How do I update or extend my availabilities?
How to make your activity successful on GetYourGuide?
Request Change Tool: How to change the text description of my product?
How do I update the details of my products?
How many products can I have on GetYourGuide?
See all 20 articles
Managing My Account
How do I change my email notification settings?
What is the Supplier Reference Number?
How do I increase conversion rate?
How do I download the Daily Booking Report?
What is the cut-off time? How do I change the cut-off times of my tours?
See all 11 articles
How do I connect with an API?
How do I manage my API connected products?
How do I report a problem with an API connected product?
Payment & Billing
Do we get a receipt for our payments?
Why do we get paid after the tour?
Do we need to invoice GetYourGuide for a payment?
What should I do if I have not received my payments?
Do I have to issue invoices to customers booking through GetYourGuide?
Visual Project and GetYourGuide Photo Service
How are my products distributed through GetYoueGuide's partner networks?
What is the GetYourGuide Supplier App?
How do I use the Supplier App?
How do I redeem and scan vouchers with the Supplier App?
How do I share my location with the Supplier App?
Help Desk Software